Returns & Exchanges

At Ellie, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your fit isn't perfect, we are here to help you find the style that makes you feel confident.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.

• 3.
  Ship It Back

  Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our team inspects your return for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.